123easyhost Faq's web Hosting, Design and marketing services

You Got Questions ?
What is a virtual server? Can I access my domain name without the WWW? D o you support MS Front Page extensions? Do you offer web page design services? Can I check domain name availability? Does 123webhost handle domain registration? Can I transfer an existing domain to 123easyhost ? How long does it take before my domain name is active? What is the InterNIC fee for domain registration? Does 123easyhost limit the number of hits I receive a How do I transfer files to my web site?		Will I have unlimited access to update my pages? Can multiple domains point to the same HTML files? Can I use my account for commercial purposes? Can I resell space within my own account? Do you accept international orders? What contract and payment terms are available? Do you offer technical support? How long does it take to set up a new account? How do I place an order?
What is a virtual server ?
We specialize in virtual servers which means that you can find a home for your web site on our web servers and establish a presence on the Internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not reveal that you are renting web space, and, since email can be addressed to your domain (e.g. www.yourname.com ) you will not have to announce a new email address if you change Internet providers. And, with a domain name you can transfer your web presence at any time and never lose your identity since you can take your www.yourname.com (domain name) with you.
Can I access my domain name without the WWW ?
Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".
Do you support MsFront Page Extensions
Yes, depending upon the plan you select Front Page Support is available either as part of the Plan or as an option.
Do you offer web page design services ?
Yes we do offer web design services. Email us at sales@123EasyHost.com for pricing information.
Can I check domain name availability ?
Yes. You can check domain availability direct from our web site.
Does 123webhost handle domain registration ?
123easyhost will register new domain names with InterNIC for you. InterNIC will bill you directly for this service. We do not charge to fill out your paperwork. If you have an existing domain we will fill out and send you a modify domain name template to forward to postmaster@internic.net. When InterNIC announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact the previous host to have them delete the old domain from their records and update their DNS record.
Can I transfer existing domain name to 123webhost ?
Yes. Whether you place an order by telephone or via our online order form, be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service at the present site while waiting for InterNIC to complete the transfer. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from the current site.
How long does it take before my domain name is active ?
Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation
What is the InterNIC fee for domain registration ?
InterNIC charges $70.00 to register a new domain name. This fee covers the first two years. InterNIC will send you an invoice via email between 3 -4 weeks after the domain is registered.
Does 123easyhost limit the number of hits I can receive each month ?
No, our experience has shown that 300MB/month is more than enough bandwidth for 99% of all web sites and we use it as a bench mark. 123easyhost provides unlimited hits.
How do I transfer files to my web site ?
Files must be transferred to the web server via File Transfer Protocol (FTP). If you have a PPP Internet account and need FTP software, you can download a program for either the PC or Mac from the internet free of charge. Internet providers such as AOL, CompuServe, and Prodigy may have a built-in FTP interface.
Will I have unlimited access to update my pages ?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
Can multiple domains point to the same HTML files ?
If you have more than one domain account at 123webhost we can point each domain address to the same HTML files. There is a $25.00 fee to do sites.
Can I use my account for commercial purposes ?
Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information, products and services available to the users of the Internet community. With a 123easyhost Virtual Secure Server secure processing is available, which provides an environment whereby payment information (such as credit card numbers) or confidential information (such as custom forms) can be transmitted from web browser to web server in an encrypted mode. Look for the solid key for secure transaction licensing.
Can I resell space within my own account ?
Yes, but this is only possible with the reseller Account. You will be responsible for the resold site's content and data transfer. We will bill you our fees and you can charge your customer what you wish.
Do you accept international orders ?
Yes. We are pleased to have customers around the world and we're as close to you as your computer. If desired, we can host non-US domain name extensions also. We currently Host customers from the U.S Argentina, Australia, Brazil, Canada, China, Denmark, Ecuador, Egypt, France,Germany, Greece, Hungary, Israel, Japan, Korea, Luxembourg, Sweden, Taiwan, Hong Kong(china), Vietnam, South Africa,Spain, India, Singapore, Malaysia, Pakistan, Venezuela and the list keeps growing.
What contract and payment terms are available ?
Billing is done quarterly or annually as per your choice, there is no minimum contract beyond the initial set-up and first quarter fee. We accept MasterCard, Visa, and American Express as well as personal and business checks. E-mail us if you wish to use wire transfer as your form of payment.
Do you offer technical support to customers ?
Yes, we encourage our customers to send e-mail to support@123easyhost.com with questions or concerns about their web site. We are relatively quick to respond to support e-mail up to about 6pm EST on weekdays. If we cannot offer a solution to a concern within a reasonable time frame, we will invite you to call us or we'll call you directly.
How long does it take to set up a new account ?
Orders for servers will be configured within 24 hours, and usually will be done the same day. Once an account is set up an activation notice will be sent you via email including a user ID, password, and FTP host name. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.
How do I place an order ?
You can place an order for a Virtual Server account directly from our web site 24 hours a day .
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